Troubleshooting

Price Notices Are Not Displayed

Check Settings

1. Verify that the module is active
2. Check the display condition (on sale/not on sale/on backorder)
3. Verify that the notice has text filled in

Only Displayed on Product Detail

Price notices are displayed only on the product detail page, not in:

• Product listings
• Cart
• Checkout
• Widgets

This is intentional behavior to maintain a clean appearance.

Theme Conflict

Some themes override the price template. Check:

woocommerce/single-product/price.php

// If it exists, it may override the module output

Custom Prices Are Not Displayed

Missing Value on Product

1. Open the product detail in admin
2. In the General tab, check the custom price fields
3. Enter a value and save

Type “Lowest price” Not Working

Requirements:

1. Active Price History module
2. Product has recorded price history
3. Display condition is met

Solution:

• Activate the Price History module
• Wait for a price change to create a record
• Check the “Prices log” tab on the product

Type “Price by unit” Shows Zero

1. The product must have a unit and number of units specified
2. Number of units must not be 0
3. The product must have a price set

Lowest Price Is Incorrect

Missing Historical Data

The Price History module starts recording prices only after activation. If a product was discounted before the module was activated, historical data is missing.

Solution:

• History will start being collected from module activation
• For existing products, you can manually edit and save the price

Displays Current Price Instead of Lowest

If a product has no historical records, the current price is displayed as the “lowest”.

Display Position Not Working

Custom Hook

If you are using a custom hook in the Custom location hook field:

1. Verify that the hook exists in your theme
2. The hook must be called on the product page
3. Check the priority

// Verify that the hook exists
add_action( 'my_custom_hook', function() {
    echo '<!-- Hook is working -->';
} );

Cache Conflict

Some cache plugins may cache the price HTML:

1. Clear cache after changing settings
2. Test with cache disabled

Tooltip Is Not Displayed

Missing CSS

Check that the CSS module is loaded:

/wp-content/plugins/wpify-woo/build/prices.css

JavaScript Conflict

Tooltip may require CSS hover effect:

.wpify-woo-prices__price-info__text {
    display: none;
}
.wpify-woo-prices__price-info:hover .wpify-woo-prices__price-info__text {
    display: block;
}

Diagnostics

Check Active Modules

// In functions.php or debug plugin
add_action( 'init', function() {
    if ( function_exists( 'wpify_woo_container' ) ) {
        $prices = wpify_woo_container()->get(
            \WpifyWoo\Modules\Prices\PricesModule::class
        );
        var_dump( $prices->get_setting( 'price_notices' ) );
        var_dump( $prices->get_setting( 'custom_prices' ) );
    }
} );

Check Product Meta Data

In product admin using a plugin like “Advanced Custom Fields” or:

$custom_prices = get_post_meta( $product_id, '_custom_prices', true );
print_r( $custom_prices );